Onboard Stena Horizon

stena line stena horizon reserved seating area

Other Stena Line Ships

Stena Horizon

Operated by Stena Line

Stena Horizon

21 Reviews

Please Note: Whilst we have taken great care in making our Stena Horizon guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

Stena Horizon Reviews

3.7

out of 5

71% of our customers recommended this ship

General:3.3
Staff:3.9
Catering:3.5
Punctuality:3.9
Cleanliness:3.9

"Excellent staff"

We were extremely impressed at the helpfulness of all the staff onboard during our trip, they could not have been more helpful and we observed them being particularly helpful to passengers with special needs without request. Alex and Michelle were outstanding in their help.
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Reviewed by Gerard who travelled with Stena Line on Stena Horizon
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"Rosslare-Cherbourg"

I have two things to day:Breakfast was hardly warm and very little. The Messages were very hard to understand. Impossible to hear exactly What was said.
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Reviewed by Anna who travelled with Stena Line on Stena Horizon
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"Traveler"

Nice trip🤌
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Reviewed by Ionel who travelled with Stena Line on Stena Horizon
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"Outstanding Customer Service"

We were traviling to Rosslare- Cherbourg and 3 weeks later way back. We had on both occasion the same ship crew. With pleasure we want to recognise outstanding service provided by Daniela during boarding and Daniela and Airy during food service. Our trip was made personal by their and will remind in our son memory for long time. Thank you very much 💐💐💐👍
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Reviewed by Dariusz who travelled with Stena Line on Stena Horizon
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"Trip "

Trip
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Reviewed by Krisztián who travelled with Stena Line on Stena Horizon
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"rosslare cherbourg experience"

Perfect Organisation. Staffel very firendly. But the Room with the seats on deck 5 on the Stena Horizon Ship you can forget. The room is extremly noisy an the with the Vibrations you can not Relax!!! Vibrations
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Reviewed by Martin who travelled with Stena Line on Stena Horizon
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"reimbursement"

Hello The ferrySTENA from Rosslare to Cherbourg on january 4th has been changed from 9 p.m to 6 p.m. So, on january the 5h, the lunch has been cancelled. Please proceed to the reimbursement of the two vouchers we had for this lunch Number : 86880205 DPF 141837994 Regards Jean-Etienne LESAVRE
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Reviewed by Jean ÉTienne who travelled with Stena Line on Stena Horizon
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"Stena line review "

Not bad but not the best.
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Reviewed by Erwin who travelled with Stena Line on Stena Horizon
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"Not happy at all!!!"

Its cold over the nights, you pay 200€ for a ticket and you dont even get a free wifi, bad experience! All avoid stena line in the future!
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Reviewed by Plamen Viktor who travelled with Stena Line on Stena Horizon
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"Honest crew, happy passengers."

My partner and I recently took a return trip from Rosslare to Cherbourg on the Stenaline Horizon. On the way over my girlfriend lost her expensive binoculars in the on board cinema, realising only when we had disembarked that they had fallen out of her bag in the dark cinema. We contacted Stena immediately by email to try and retrieve the binoculars and I am glad to say they were really very helpful and informed us that they had been found and were being stored safely for us to collect on our return journey. We would like to say a big thank you to the honest crew members who found the expensive equipment, we are very happy passengers.
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Reviewed by Darren who travelled with Stena Line on Stena Horizon
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"Not happy"

On my way to the Rosslare ferry to Cherbourg, I received a text saying that the boat was leaving at 18.10 - more than 3 hours earlier than I had expected. I was driving down from Connemara, but made an effort to call Steam.... of course no reply ! I had about 1/2 hour of complete panic before the next text “please ignore our last message”. These things ought to be checked and double checked ! While I’m on the complaints mode, moderate coffee at €3.80 to a captive audience is a rip-off. Finally, I was parked on the open, upper deck and my car is covered with salt. We also seem to be the last to be disembarked, despite being the first in the queue at Rosslare. Not a good experience.
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Reviewed by Martin who travelled with Stena Line on Stena Horizon
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"Stena trip "

Very punctual, lovely friendly staff and great selection of food. No soap in any of the toilets
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Reviewed by Padraig who travelled with Stena Line on Stena Horizon
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"Bad company"

Is the very bad company ever ever i see ...people are, not people
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Reviewed by Adrian who travelled with Stena Line on Stena Horizon
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"Direct Ferries Very poor customer service "

Booked my travel arrangements through Direct Ferries. Went to check in at port and found there was no car booked in to travel. Weeks before we travelled I had been trying to contact Direct Ferries to see if I needed to add roof bike racks to my booking but still got no reply from them, rang them several times and when my turn eventually came on the phone queue I was cut off. Luckily the staff at Stena at the port were so helpful and got us on board. We had to pay extra for the car. We had only been booked in as foot passengers and had paid same amount as it would have been to bring a car (when I checked it out after). Direct Ferries need to deal with their customer service. It is appalling in this day and age how poor a service they have in looking after their customers. I WILL NEVER AGAIN USE DIRECT FERRIES, THEY ARE ONLY A TRAVEL AGENCY, ALWAYS BOOK DIRECT WITH THE TRAVEL COMPANY!!
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Reviewed by Deirdre who travelled with Stena Line on Stena Horizon
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"All went better than expected "

This was our first time to travel by ferry. We got a great deal on Black Friday/sale price. Kids had a ball. Great freedom on the boat. Tiny kids area but they loved it and entertainment was provided. They used the cinema on way over and back (This wasn't free as I thought it would be) Food is ok.
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Reviewed by who travelled with Stena Line on Stena Horizon
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"Cant praise the staff enough. Mangement should be so proud"

The staff were so helpful and friendly could not praise them enough.my only negative comment is there should be cabin 's for single passengers.
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Reviewed by James who travelled with Stena Line on Stena Horizon
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"Old ferry and old service"

Il motore della nave, che e’ vecchia, è molto rumoroso. Sconsiglio le poltrone reclinabili che sono una vera fregatura, in una stanza piccola senza aria e vicino ai motori; sedili vecchi di plastica e ben poco reclinabili. Meglio cercarsi un altro posto come abbiamo fatto. Cibo scadente. Preferirò non usare più Stena Lines
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Reviewed by Andrea who travelled with Stena Line on Stena Horizon
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"Ferry fine, book direct if possible. "

People were nice. Staff great with current movies in ship theater. Some meal vouchers were useless as restaurants weren't open for lunch or dinner yet were part of the meal plan. Cruise line couldn't give credit and direct ferries difficult to work with.
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Reviewed by who travelled with Stena Line on Stena Horizon
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"Terrible staff, terrible food, terrible noise."

I was absolutely appalled by the lack of comfort offered to the customers upon this ship, the recliner seats room was quite obviously directly above an engine room causing constant shaking and an impossible environment to sleep in, and because I had no knowledge of this was forced to sleep in the common area on the benches, where staff rudely awoke me to tell me that I wasn't allowed to sleep on the bench, despite the fact that there were roughly two dozen other passengers aboard the ship. On a 17 hour crossing I would expect at least some compassion as to the sleepless situation, but was shown none. I guarantee I will be not riding with Stena line again, the entire experience was one of my worst travel experiences to date.
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Reviewed by Thomas who travelled with Stena Line on Stena Horizon
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"In need of overhaul."

The ferry was punctual and the staff very pleasant. My husband needed assistance as he was on crutches, and the staff were very helpful when they were informed of this. I was pleasantly surprised by the size of the cabin. It was perfectly adequate. I felt the ship was reasonably clean, but needed a proper deep clean. The quality of the food was poor .
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Reviewed by who travelled with Stena Line on Stena Horizon
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"Smooth sailing "

Our recent trip to France was smooth comfortable and on time . It was good value for money and we hope to travel soon again with Stena .
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Reviewed by who travelled with Stena Line on Stena Horizon
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